PLEASE READ THE TERMS AND CONDITIONS OF THIS CONTRACT

By completing payment you are confirming that you have read, understood and are agreeing to the terms & conditions and cancellation policies outlined below.

Between: You (The Member) and Lift Pangbourne (The Gym).

1.0 GENERAL

1.1 All contracts must be paid for in advance. Memberships will not be confirmed until payment has been received.

1.2 I understand there are inherent risks in participating in a program of strenuous exercise. If I sustain or claim to sustain any injury while participating in the program, I acknowledge that Lift Pangbourne and the coaching team are not responsible - except where the injury was caused by gross negligence or by an intentional act of the coach.

1.3 I will adhere to all instructions given to me by coaches and staff.

1.4 I understand my progress is dependent upon my effort, cooperation, consistency and adherence to the program both inside and outside of the training sessions themselves.

1.5 I understand that opening times are subject to change and will vary from the regular schedule over holiday and Bank Holiday periods.

2.0 CONTRACT DURATION & RENEWAL

2.1 I understand that by completing payment and agreeing to this contract I commit myself to the minimum contracted term of 3 Months.

2.2 I understand that this contract is in force for a rolling calendar month, 3 Months (as appropriate) from the contract start date - this commences when payment is successfully processed.

2.3 I understand that once I go past the minimum term set out in my contract I will automatically enter a rolling monthly contract, where a 28-day notice period is required for cancellation.

2.4 Membership fees will be subject to review and will increase annually on 1st September, in line with the UK Consumer Price Index (CPI), to reflect inflation and rising operational costs. Members will be notified at least 30 days in advance of any changes.

3.0 PAYMENTS

3.1 The Member agrees to pay monthly recurring fees (as appropriate for the selected membership) for every month’s membership at Lift Pangbourne via recurring card payment through GoCardless or Stripe payment systems.

Note: This contracted membership allows attendance to 3 group coaching sessions per week at Lift Pangbourne. Unused sessions DO NOT carry over from week to week or billing period to billing period.

3.2 I agree to purchase a recurring membership at Lift Pangbourne as an automatic charge to my credit/debit card every month for a minimum contracted period of 3 Months (as appropriate), which then automatically enters into a rolling monthly contract unless requested to be cancelled by myself with minimum 28 days notice prior to next payment.

3.3 I hereby certify that I am the holder of the credit/debit card detailed when signing up to this contract via Stripe or Gocardless.

3.4 I understand that my service will be deactivated if my account becomes more than 30 calendar days late.

4.0 MEMBERSHIP PAUSES

4.1 Membership Pauses are not possible during the initial contracted period of 3 Months.

4.2 Once the initial contracted period (3 Months) has expired and a rolling monthly contract has been entered - Membership Pauses are limited to 60 days (2 payments) per calendar year, in 30-60 day increments only.

4.3 All Membership Pause requests require 28 days notice before the next scheduled payment date - any requests received later cannot be processed until after the next scheduled payment.

4.4 Upon expiration of any pause period, membership payment will automatically reactivate and resume.

4.5 If you choose to cancel your membership during the pause period you must follow the normal cancellation procedure.

4.6 We do not accept pause requests for anything other than pregnancy or injury/ illness which prevents you from exercising for a period longer than 30 days. This will require a letter from a GP.

5.0 CANCELLATIONS

5.1 Following the initial minimum contracted term of 3 months, all membership cancellations are subject to a 28 day notice period - any payments within this 28 day period will be processed as normal and are non-refundable.

Note: You will, of course, be able to continue at Lift Pangbourne for a month after your final payment has gone through.

5.2 Cancellation of a contract prior to the expiration of the minimum contracted term requires an early termination fee equal to 50% of the remainder of the contract.

5.3 Memberships that are paid in full/upfront are non-refundable.

5.4 These terms are NOT flexible so if you don’t intend to adhere to these terms then please DO NOT sign up.

5.5 You will need to follow the process of cancellation by notifying Lift Pangbourne of your request to cancel in email (matt@liftpangbourne.com)

6.0 AGREEMENT

6.1 I understand that by completing payment and taking up membership at Lift Pangbourne I am entering a contract and agreeing to the terms and conditions outlined above.

7.0 INTRODUCTORY OFFERS:

7.1 Individuals are not eligible for any introductory offers within 6 months of purchasing another introductory offer

7.2 The package includes maximum 3 sessions per week.